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This Privacy Policy explains how Tree Service Concord, NH ("we," "us," or "our") collects, uses, and protects information from visitors to our website and customers who request our tree care services in Concord, NH, and the surrounding area.
Information We Collect
When you request an estimate, contact us through our website, or call our office, we may collect your name, phone number, email address, property address, and any details you share about the tree work you're requesting. If you submit a form on our site, that information is sent directly to our office for scheduling purposes.
Our website may also collect standard technical information automatically, such as browser type, device type, and pages visited, through cookies or similar tracking tools. This helps us understand how visitors use the site and improve it over time.
How We Use Your Information
We use the information you provide to schedule estimates, respond to inquiries, dispatch crews for emergency calls, and follow up on completed work. We do not sell or rent your personal information to third parties. Your information may be shared with subcontractors or insurance providers only when necessary to complete a job or process a claim.
Cookies and Website Analytics
Our site may use cookies to support basic functionality and to gather analytics on visitor behavior. You can disable cookies through your browser settings, though some site features may not work as intended if you do.
Data Security
We take reasonable steps to protect the information you share with us, including limiting access to customer records to staff who need it for scheduling or job completion. No method of electronic storage or transmission is completely secure, so we can't guarantee absolute security.
Third-Party Links
Our website may contain links to third-party sites, such as review platforms or industry association pages. We aren't responsible for the privacy practices or content of those external sites.
Your Choices
You can request to see what information we have on file, ask us to correct inaccuracies, or request that we delete your contact information from our records, provided there's no active job or legal obligation requiring us to retain it.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will reflect the most recent revision.
Contact Us About This Policy
If you have questions about how your information is collected or used, contact us through our contact page.
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